Customer journeys are difficult to predict and change quickly. Many traditionally built technologies force how you to define the customer journey, and can be further constrained by your internal systems and processes.

With Enactor, the customer journey focuses on a number of interaction points that are service based, either assisted or unassisted by your staff. Enactor easily connects e-commerce transaction information with all customer facing devices and channels.

That means your customer journeys can be defined by the customer’s desired goal or outcome, as opposed to how your company is structured.

Gartner lists Enactor in their “Digital Business Ready” applications for comprehensive unified commerce.

From hello to goodbye, make sure it’s an experience to remember.

What does Enactor deliver?

  • Fewer abandoned transactions
  • Higher average transaction spend
  • Increased volumes of closed transactions
  • Greater levels of customer satisfaction
  • Empowered staff

Enactor included in the Gartner Market Guide for Leading POS and Unified Commerce Platforms, published in March 2020.

Unified Commerce depends on the ability of your POS to be “digital business ready” and on the same platform as Order Management.

At Enactor, we are Unified Commerce ready!

Note: You’ll need a Gartner account to access the report.

Omni Channel Retail from Enactor

World class omni-channel retail applications for leading and middle tier retailers

Latest News

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    Retail Expo 2020 Europe’s leading retail technology event – 29-30 May – Stand 6C58 Enactor is delighted to announce that we will once again be showcasing our groundbreaking retail software at Retail Expo in Olympia. Come and see the real innovators in action: […]