Customer journeys are difficult to predict and change quickly. Many traditionally built technologies force how you to define the customer journey, and can be further constrained by your internal systems and processes.

With Enactor, the customer journey focuses on a number of interaction points that are service based, either assisted or unassisted by your staff. Enactor easily connects e-commerce transaction information with all customer facing devices and channels.

That means your customer journeys can be defined by the customer’s desired goal or outcome, as opposed to how your company is structured.

Gartner lists Enactor in their “Digital Business Ready” applications for comprehensive unified commerce.

From hello to goodbye, make sure it’s an experience to remember.

What does Enactor deliver?

  • Fewer abandoned transactions
  • Higher average transaction spend
  • Increased volumes of closed transactions
  • Greater levels of customer satisfaction
  • Empowered staff

How Enactor Works

World class omni-channel retail applications for leading and middle tier retailers

Latest News

  • What exciting sessions await you at NRF?
    As the global retail sector gears up for NRF in New York in January, here at Enactor we are no exception. As always there’s a lot happening, more than 800 exhibitors and 38,000 attendees. 300 speakers and more than 175 sessions. That’s a lot to get your head around, so we’ve […]
  • What to do if your POS is Aging?
    POS applications that have been merged into larger technology companies are at risk of having their support sunset by these companies as new technologies emerge.Unfortunately this will leave retail and hospitality companies with a bit of a conundrum – how do you replace the POS without having to start all over again, and at the same time remain competitive? […]