Customer journeys are difficult to predict and change quickly. Many traditionally built technologies force how you to define the customer journey, and can be further constrained by your internal systems and processes.

With Enactor, the customer journey focuses on a number of interaction points that are service based, either assisted or unassisted by your staff. Enactor easily connects e-commerce transaction information with all customer facing devices and channels.

That means your customer journeys can be defined by the customer’s desired goal or outcome, as opposed to how your company is structured.

Gartner lists Enactor in their “Digital Business Ready” applications for comprehensive unified commerce.

From hello to goodbye, make sure it’s an experience to remember.

What does Enactor deliver?

  • Fewer abandoned transactions
  • Higher average transaction spend
  • Increased volumes of closed transactions
  • Greater levels of customer satisfaction
  • Empowered staff

Omni Channel Retail from Enactor

World class omni-channel retail applications for leading and middle tier retailers

Latest News

  • Order Management to rival online retailers
    At Enactor we firmly agree with the opinion of our customer, the Mountain Warehouse CEO, Mark Neale who says that the retail high street is not dying, but simply changing. As online retailers have dominated commodity shopping, there still remains a significant opportunity for […]
  • Enactor is exhibiting at Retail Expo 2020
    Retail Expo 2020 Europe’s leading retail technology event – 29-30 May – Stand 6C58 Enactor is delighted to announce that we will once again be showcasing our groundbreaking retail software at Retail Expo in Olympia. Come and see the real innovators in action: […]