Customer journeys are difficult to predict and change quickly. Many traditionally built technologies force how you to define the customer journey, and can be further constrained by your internal systems and processes.

With Enactor, the customer journey focuses on a number of interaction points that are service based, either assisted or unassisted by your staff. Enactor easily connects e-commerce transaction information with all customer facing devices and channels.

That means your customer journeys can be defined by the customer’s desired goal or outcome, as opposed to how your company is structured.

What does Enactor deliver?

  • Fewer abandoned transactions
  • Higher average transaction spend
  • Increased volumes of closed transactions
  • Greater levels of customer satisfaction
  • Empowered staff

How Enactor Works

World class omni-channel retail applications for leading and middle tier retailers

Latest News

  • How MOMA defined its customer journey?
    Customer journeys are at the heart of running any business, but particularly so in the environments where consumers are interacting with your brand and have certain expectations. For example, in retail and hospitality we’ve all become a bit more demanding as we get used to ultra-convenience from brands such as Apple, Amazon, Whole Foods, Uber Eats, Deliveroo etc... […]
  • Enactor to provide Global Store Platform for JYSK
    Enactor are delighted to announce that it has been selected to partner the international Furniture and Homewares Retailer JYSK to be its Global Store Platform. The partnership will see Enactor rolled out into 20 markets and over 1,400 stores in 20 languages and with 14 […]