Blog

What exciting sessions await you at NRF?

What exciting sessions await you at NRF?

As the global retail sector gears up for NRF in New York in January, here at Enactor we are ...
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What to do if your POS is Aging?

What to do if your POS is Aging?

POS applications that have been merged into larger technology companies are at risk of having their support sunset by these ...
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How Department Stores can Leverage Omni-channel

How Department Stores can Leverage Omni-channel

Omni Channel capability is not just about coordinating web and in-store, it’s about delivering coordinated and consistent information to ...
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The True Power of Omni-Channel

The True Power of Omni-Channel

Customer journeys are difficult to predict and change quickly. Many traditionally built technologies force how you define the customer journey ...
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How technology can support consumer experiences:

How technology can support consumer experiences:

We’re all talking about customer journeys and experiences, and all too often the technology lags behind expectations. It’s no secret ...
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Before you try VR, get your customer touchpoints in order

Before you try VR, get your customer touchpoints in order

Retailers are working hard to attract customers in store, and exciting new technologies such as Virtual Reality and Augmented Reality ...
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How MOMA defined its customer journey?

How MOMA defined its customer journey?

Customer journeys are at the heart of running any business, but particularly so in the environments where consumers are interacting ...
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Why Customer Experience is Crucial for Commercial Growth

Why Customer Experience is Crucial for Commercial Growth

How great customer journeys deliver bottom line improvements ...
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Retail

Is your customer experience approach constrained by your IT?

Enabling in store endless aisle and immediate sales conversion. Imagine if at every point of customer interaction with your brand, ...
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Stadium

Stadiums and Centralised Commerce for the Ultimate Customer Journey

The ultimate goal of the stadium is to create an atmosphere conducive to customers staying there before, during and after ...
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The Importance of the In-Store Shopping Experience in the Digital Age

The Importance of the In-Store Shopping Experience in the Digital Age

As eCommerce grows it is imperative that the store, now more than ever, not only welcomes other customer touchpoints with ...
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The Future is Millennials and Beyond...

The Future is Millennials and Beyond…

In the current high-tech age, new technology appears to emerge daily, leading to constant transitions. What has been most interesting ...
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The Importance of Customer Capture in Omni-Channel

The Importance of Customer Capture in Omni-Channel

Connecting the assisted and unassisted channels. A slightly elementary but effective way of summarising the direction companies thinking about Omni-Channel ...
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“Excuse me, how do I get to..." - Redefining the Customer Journey in Modern Retail

“Excuse me, how do I get to…” – Redefining the Customer Journey in Modern Retail

Customer journeys have always been very linear pathways the customer goes through between before a completing a purchase. Whether it ...
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The Internet of Things...What is it and how can it transform retail?

The Internet of Things…What is it and how can it transform retail?

The Internet of Things is leading us towards an increasingly connected universe, but what do we actually mean when we ...
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