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Richard Dodd

Enactor appoints Richard Dodd as Director of Professional Services

Posted on 10th November 2015 in category Company updates Uncategorised Richard Dodd

Enactor has appointed retail technology expert Richard Dodd to lead its professional services team. Richard brings 20 years experience in retail and hospitality gained working for Tesco, BT Expedite and Screenreach Interactive.

At Tesco Richard led change programmes to transform the company’s store systems including lottery-at-till, chip and PIN, automatic queue counting, predictive scheduling and self-checkouts, and developed the company’s operating model for international stores.

At BT Expedite Richard had overall responsibility for consulting practices, professional services and client care. He transformed BT Expedite into a consulting-led business, advising clients on the practical delivery of multi-channel retail systems that merged stores, online and social media.

Richard will lead Enactor’s client programmes and head up the team’s growth. He will oversee consultancy, implementation and support, and further the development of Enactor’s cloud provision.

Commenting on his appointment, he said; “Enactor’s unbeatable applications, state-of-the-art technology and growth put Enactor ahead of the competition. Its very exciting to be a part of that.”

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